Shipping policy
- We are a small-scale atelier offering a hand-made authentic production process and attend to your order with the attention to detail it deserves, placing the emphasis on quality, over speed.
- Allow for 3 weeks minimum turnaround after your order is received. Once all is ready, we will deliver your items to you as quickly as possible. We post all items on Tuesday's and Friday's before 1pm each day.
- Domestic items are delivered via Australia Post Express at a flat rate of $15 at checkout. Please allow 2-4 days for delivery.
- International items are delivered via Australia Post Express at a flat rate of $35 at checkout. Please allow 14-30 days for delivery. All taxes and duties specific to your country will be paid for by you, the customer. We advise to make a check of this prior to purchase.
- Once shipped, you will be sent a tracking number for your security, via email.
- All shipping costs are to be covered by you, the customer, unless we have a personal prior arrangement.